We love our Terapeak users, and we think that sometimes the easiest way to talk about our own success as a business is to talk about the success of our subscribers. Of course, just like any business, we gain people and we lose people. Just the other day, while reviewing our cancellation feedback, we noted that even the subscribers we lose tend to leave us with fond words.

It’s not you, Terapeak, they seem to be saying — it’s us.

Here are a few of the latest entries we’ve received from those who’ve filled out our cancellation survey:

• Not doing any buying or selling on ebay at the moment, so being cancelling for a while, but you do provide great service
• I am doing a lot with the data I gather from you and am very grateful for the ability to just sign up for a month or two when I need to do research. Will be back again, I am sure. Thanks for making it so straightforward to quit and rejoin.
• I don’t have any complaints with terapeak. I’m just going a different direction in getting a business started and i don’t need to have services that terapeak offers.
• I like the dynamic data you provide- good job.
• Thank you

So, while we know this is kind of an odd way to address our business, we just want to say thanks to all those who have tried Terapeak and are still members, as well as those who have left and may one day return. We’ll always be here for you.

What’s that old saying? It’s always better to have loved and lost, than never to have loved at all…

Press Release out Today!

For immediate release

March 16, 2009

Victoria, BC, Canada

Terapeak, an eBay Certified Provider, today announced the release of several new features for its eBay Marketplace Research tool. The new features promise to improve upon Terapeak’s already-popular web-based research tool, found at www.terapeak.com. For the past five years, online sellers have trusted Terapeak’s reporting tools to provide them with metrics needed to make decisions around pricing, seasonality, and listing of goods on and off the eBay platform.

Terapeak is integrating eBay’s Fixed Price 30-day listing format into search results, and will now report on every specific item as it sells. This transactional information allows sellers to access detailed sales information about their products and competitors. As well, International sellers will be able to review sales across six sites (US, Canada, UK, France, Germany, and Australia) with one fast report. Terapeak is also introducing Value Track, a time-saving tool that allows subscribers to enter a list of their favorite search terms. Terapeak will provide a weekly reporting page each time the user logs in. Finally, thanks to server technology innovations, the speed of searches has improved to less than a second’s wait per report.

Building on subscribers’ feedback and developments on the eBay platform, Terapeak carefully maintains its relevancy to users. Terapeak CEO, Fred Speckeen, explains the growth of the product: “We’re extremely lucky, because we do everything — from support to coding — in house. This means that a comment from a subscriber can literally become a new feature within days, and it means that the dialogue between our users and our team is frequent and interactive. In a rapidly evolving field such as ecommerce, and especially eBay, keeping close to the needs of your customers and the changes within the industry is imperative.”

Terapeak will be rolling out more improvements and features in the coming months. Watch for simple solutions to arbitrage goods internationally, new search filters, and more site improvements!

As we wade through the aftermath of Barack Obama’s historic victory in the 2008 U.S. Presidential Election, take a look at this still-shot taken from Terapeak’s election index today:

Tells a bit of the story, doesn’t it?

Topic: Keywords, Keywords, Keywords and Listing Titles Too!
Host: Terapeak
Date: Friday July 18
Time: 11:00 a.m. to 12:00 p.m. PST

Visit the eBay Workshop Board

Join Denise from Terapeak Marketplace Research to explore ways to use market research and find top dollar keywords. Your eBay listings have a 55 character store front, and that is your customer’s gateway to your items! Are you using the best keywords for your item, and are you maximizing your exposure? We’ll review a few simple methods to evaluate keywords using Terapeak research using some topical examples. The workshop will be open for the hour for any questions related to research and your eBay sales.

Topic: Create a Sales Strategy to Boost Your Profits – The How and Why With Market Research
Host: Terapeak
Date: Friday, March 14^th
Time: 11:00 a.m. to 12:00 p.m. PST

Visit the eBay Workshop Board

Whether you’re just starting out on eBay, a hobby seller, or a top grossing Power Seller, it’s important to consider your selling strategy and how your business goals affect your auction listings. This month’s interactive workshop will review different sales strategies, and how to make decisions based on these. Are you an ASP seller or an ASR seller? And how will this influence your listings? Join Denise from Terapeak to determine your selling strategy and the way it will help maximize your profits!